FAQ – In-Person Courses

Stay up-to-date with our in-person classes by checking out our current class schedule. Click here to view our latest schedule of classes.

To register for a class, simply choose a current scheduled class and purchase the number of tickets needed. During the payment or checkout process, you’ll be able to complete your registration for the courses.

To register and pay for your IICRC exam, please log in to the IICRC website by clicking here. We recommend completing this step as soon as you’ve paid for your course, ideally before the course starts.

Both the initial exam fee and retest exam fee are $80 (AMRT and Inspection Exam is $150).

All certification exams require a 75% or higher to be a passing score.

In the event of failing your exam, you will have two opportunities to retest within 45 days from the initial exam date. If unsuccessful after these attempts, you’ll need to retake the course before attempting the exam again.

FAQ – Continuing Education Credits

Continuing Education Credits (CECs) are essential for maintaining certification. Certified Technicians must accrue these credit hours through ongoing education to qualify for renewal.

If you are taking a course and the exam for certification, you do not need to submit CECs because you are continuing to receive education.  If you are not taking the exam, you can sign in to receive 1 CEC for each hour of instruction for a maximum of 14 CECs for any course regardless of the length of the course.

14 CECs (hours) every four years.
Master and Inspector Certifications require 14 CECs (hours) every two years.

You can email your Continuing Education Certificate of Completion to renewals@iicrcnet.org OR you can visit iicrc.org and select Sign In at the top right corner of the screen.  Under “My Account Links”, select “Report CECs” and follow the prompts to enter your CEC information.

Please note: It is the technician’s responsibility to submit documentation to the IICRC for proper CEC credit hours.

IICRC policy requires students to be present for a specific number of contact hours to be eligible to take the certification exam.  If a student does not attend a class for the entire duration, they will not be eligible to sit for the certification exam. Students cannot sign into a class late or leave early.  CCRA is not responsible for ensuring that a student is present for the entire duration of their class. If a student cannot be present, CCRA needs to be notified.

FAQ – Live Streaming Courses

Stay up-to-date with our Live Streaming classes by checking out our current class schedule. Click here to view our latest schedule of classes.

Before the course starts you will need to login to the IICRC Website by clicking here to pay and register for the exam. We recommend you do this as soon as you pay for your livestream course.

An individual can attend a Live-stream certification for CECs only at the discretion of the instructor/school. However, all Live-stream certifications are capped at 20 people total, and the applicant is counted if they are taking the exam or not.

FAQ – On-Demand/Self-Paced Courses

A list of on-demand/self-paced learning courses for CECs are listed on our web site that can be found here.  These CE courses are available for 180 days after purchase.  It is the responsibility of the user to send their CE information including attendance sheets and the certificate to the IICRC for them to apply the credits to their account. Clean Care Restoration Academy is not responsible for non-completion of a course within the allotted time.

How many CECs will I receive for these classes?

The Art of Drying:  Practical Psychrometry          14 Credit Hours

Principles and Methods of Carpet Cleaning         14 Credit Hours

Fire and Smoke Restoration: Part 1                         14 Credit Hours

Fire and Smoke Restoration: Part 2                         14 Credit Hours

Fire and Smoke Restoration: Part 3                         14 Credit Hours

Natural Fiber Cleaning Specialist                              14 Credit Hours

Microbial Contamination and Remediation            14 Credit Hours

FAQ – IICRC

  1. Current liability insurance.
  2. At least one active Certified Technician.
  3. Completed Certified Firm Application.

You can find the certified firm application here.

  1. Fees for your Certified Firm are prorated (month dependent), plus a $25.00 application fee. This amount will be assessed upon approval of your Firm application. Please allow up to 10-14 business days for processing.
  2. For Renewals, the amount is $199.00 each year.
  1. Fees for your Certified Firm are prorated (month dependent), plus a $25.00 application fee. This amount will be assessed upon approval of your Firm application. Please allow up to 10-14 business days for processing.
  2. For Renewals, the amount is $199.00 each year.

If you’re certifications has expired for less than 24 months you must email IICRC Renewals to request your invoice.

If you’re certifications has expired for more than 24 months you must email IICRC Renewals to request your invoice.

Applicable fees may be assessed for all reinstatement.

If you’re unsure how long your certifications have expired, you must email IICRC Renewals to request information.

FAQ – IICRC

  1. These are the exam times for the courses offered at Clean Care Restoration Academy.

    AMRT             3.0 Hours                   Closed Book

    ASD                2.0 Hours                   Closed Book

    CCT                2.0 Hours                   Closed Book

    CDS                2.5 Hours                   Closed Book

    CPT                2.0 Hours                   Closed Book

    CRT                2.0 Hours                   Closed Book

    FSRT              2.0 Hours                   Closed Book

    HST                2.0 Hours                   Open Book

    OCT                2.0 Hours                   Closed Book

    RRT                2.0 Hours                   Closed Book

    TCST              2.0 Hours                   Closed Book

    UFT                2.0 Hours                   Closed Book

    WRT               2.0 Hours                   Closed Book

Certification processing takes 4-6 weeks from the date of exam completion.

Mailing of Certification is 7-10 business days from the date of Certification processing.

Visit iicrc.org and select Sign In at the top right corner of the screen.

Log in and pay your renewal.

If you’re a Certified Technician logging in for the first time, contact renewals@iicrcnet.org for login credentials.

If you’re a Certified Firm logging in for the first time, contact certifiedfirms@iicrcnet.org for login credentials.

You have 45 days to complete the exam from the last date of the certification. Please note that statistics show your chances of passing an exam are higher closer to the completion of the certification.

The IICRC is compliant with the Americans with Disability Act (ADA).  In order to determine reasonable accommodations, that are applicable to your circumstances, the student needs to provide the following:

  1. Applicant Special Needs Testing Accommodation Request.
  2. ADA Special Needs Verification Statement.
  3. Certificate of Eligibility (a Form to be completed by Physician or Licensed Professional).

The ADA requestion for can be provided by us at exams@iicrcnet.org or by calling the IICRC office at 844-464-4272.

Please notify the school when you register for a course so they have ample time to make accommodations.

FAQ – Clean Care Restoration Academy

Our address is 1817 W. 27th Street, Panama City, FL 32405

Our classroom is set up with electrical connections at each student workstation and free internet is available.  Depending on the course, some require the use of internet and laptop computers.  This information will be found in the course registration information when you register.

In-Person Courses: When it is necessary for a student to cancel a class, a full refund will be issued if canceled 30 days or more from the scheduled start date. Notice must be made to CCRA either in writing or by phone. If it is less than 30 days, a transfer of registration to another employee is allowed, or a credit towards another class can be issued.  The credit will have an expiration date of twelve (12) months from the date of the cancelled class.  There are NO REFUNDS or CREDITS for NO SHOWS.

Live-Streaming: All registrations for livestream classes are final. Payment must be made at the time of registration, and no refunds are permitted for livestream classes once registration is completed.

Date changes and substitutions are permitted for Live Streaming Classes. If you are unable to attend a livestream class, CCRA must be notified in writing or by phone before the class start date.  Date changes and substitutions are not permitted simply because a student arrives at a class after the starting time.

You can purchase our technical manuals by visiting our Website SHOP or by calling us at 850-481-0631.

FAQ – Clean Care Restoration Academy

In-Person: Our training center is on Central Standard Time (CST)

Live-stream:  Live-stream courses will vary depending on the course and the location of the instructor providing the training.  This information will be provided after registration has been completed and the student will be given instruction via email confirmation.

Class times for In-person training are generally 8:30 am to 5:00 pm unless otherwise noted on the course registration for a specific course.

Live-stream courses will vary depending on the course and the location of the instructor providing the training.  This information will be provided after registration has been completed and the student will be given instructions via email confirmation.

Dress comfortable.  You are in Florida for the In-person training courses so dress for hot weather in the summer!  For classes that have hands-on such as ASD, AMRT, TCST and CDS, information about proper attire will be provided in the email confirmation after you have registered for your course.

FAQ – Travel and Lodging

Clean Care Restoration Academy
1816 W. 27th St.
Panama City, FL 32405

Please see our accommodations page for a selection of hotels and Airbnb’s in the area.

NW Florida Beaches International Airport (Airport code is ECP)
6300 W. Bay Pkwy
Panama City, FL 32409

Via FL-77 – 32 minutes to CCRA (21.2 miles)

Via US-98W – 36 minutes to CCRA (24.9 miles)

Via State Rd 388 – 42 minutes to CCRA (27.2 miles)

FAQ – Clean Care Restoration Academy

An Uber from the airport to CCR is approximately $45 – $60 depending on the time of day.
It is less expensive to travel during the day than later in the evening.

It is recommended to reserve a rental car at the airport ahead of time to ensure one is available, especially during peak tourist season such as Spring break (the entire month of March).

It is recommended to arrive the day before your class is scheduled to begin.  The exam for IICRC courses is often on the last day of the course and will typically start in the afternoon.  It is highly recommended to book departing flights for 6:00 pm or later.  This ensures you have plenty of time to complete the exam, travel to the airport, return a rental car if needed, and check in for your flight.